We fund it, install it and run it
You provide floor space and a socket. We provide everything else — the lockers, the installation, the insurance, the servicing, and every user conversation. You get paid monthly.
Risk-free three-month pilot · Removed at our cost if it does not suit you
Quick answer: what the managed model is
Under the LockerLogic managed model, LockerLogic (GX TECH PTE. LTD., UEN 202503838W) pays for the lockers, installs them, insures them, services them, and handles every user payment, query and dispute. The host site provides only floor space and one standard 3-pin 230 V socket, and receives either a fixed monthly rental or a share of the locker revenue generated on site. There is no capital outlay, no manpower requirement, no keys to hold and no maintenance liability. Every placement begins with a risk-free three-month pilot with rental payable from day one, and if the council, management or facilities team finds the installation causes any inconvenience, LockerLogic removes it at its own cost and makes good the space. This is structurally the same arrangement as the parcel boxes and vending machines many Singapore estates already host.
Who does what
We do all of this
- The cabinets, access hardware and installation, at our cost
- Insurance on the equipment and the arrangement
- All user payments, support, reminders and dispute handling
- Scheduled servicing and site attendance
- A monthly report you can put straight into a council or committee pack
- Removal and making good the space if the arrangement ends
You provide two things
- Floor space for the bank
- One standard 3-pin 230 V socket
- Nothing else — no manpower, no keys, no stock, no maintenance
That is the entire ask.
No staffing, no keys to issue, no stock to manage, no incident handling, no capital expenditure, and no change to how anything else on site is run.
Managed or buy outright?
We sell both, so there is no reason for us to push you toward the wrong one. Here is the comparison as we would put it to a colleague.
| Managed | Buy outright | |
|---|---|---|
| Capital cost | None | Full cost of cabinets and access hardware |
| Approval needed | A licence or hosting agreement — no capital vote, which is often the deciding factor | Capital approval, and usually a quotation or tender process |
| Locker revenue | Ours, with a rental or share paid to you | Entirely yours |
| Cost over five years | Higher in total — that is what carrying the cost and risk buys | Lower. If you can fund it and want it long term, buying wins |
| Who users contact | Us | Your team, using the dashboard; we handle hardware and platform |
| Exit | One month's notice; we remove it and make good | You own an asset you now have to dispose of or maintain |
| Best fit | Parcel lockers, day-use lockers, equipment lockers — anywhere users pay | Staff lockers, filing, shelving — anywhere nobody pays to use them |
It costs money up front, and lockers are a capital item that has to be approved. In exchange the cost per locker over five years is lower than any managed arrangement, and the revenue is all yours. If your requirement is store-room shelving or staff lockers, buying is the right answer and we will quote it that way — there is no user revenue for a managed arrangement to draw on.
Start with a risk-free pilot
Three months, rental payable to you from day one. If it causes any inconvenience at all, we remove it immediately at our own cost — no notice period, no argument.
- 1
A short site walkthrough
We meet you on site, look at the room or lobby, identify where a bank can go without obstructing a walkway or a fire route, and find the nearest socket. Twenty minutes, and no commitment at this stage.
- 2
Sizing from your real numbers
For parcel lockers we ask the office to count deliveries and note sizes for a fortnight. For member lockers we ask how many people are on the waiting list and what they store. Specifying from real figures rather than a rule of thumb is the difference between a bank that gets used and one that fills by mid-morning or stands half empty.
- 3
A written proposal you can table
A short document covering placement, dimensions, commercial terms, insurance, liability and termination — written to be tabled at a council, committee or management meeting without anyone having to rewrite it first. We will attend and answer questions in person if that helps it through.
- 4
Installation at our cost
We deliver and install, brief your front desk or security team so they can answer residents and members confidently, and put up the signage that explains how it works. You are not asked to train anybody.
- 5
Review at three months
You see actual usage figures from your own site before deciding whether to continue. Either way, the pilot has cost you nothing, and the rental has been paid throughout.
We already operate on this basis
The LockerLogic access platform is not a prototype. It is the same platform that has been running unmanned professional tennis ball machine cabinets at ActiveSG Sport Village @ Jurong Town since day one, under our Tennis Machine SG brand — users book, pay and unlock entirely from their phone, at any hour, with nobody on duty. Applying it to member and staff storage is new, and we would rather say so than imply an installed base we do not yet have.
That site runs on exactly the arrangement described on this page — the venue provides a footprint and a socket, we fund and operate everything, and nobody on their staff touches it. So when we say the managed model creates no work for your team, it is a description of something already happening, not a promise about something we intend to try.
Tennis Machine SG →Managed locker FAQ
What exactly does the site have to provide?
Floor space for the bank and one standard 3-pin 230 V socket. That is the whole ask. No network work is needed because the controller connects over 4G, so we never touch your IT. No staffing, no keys to issue, no stock to manage, no incident handling, and no capital expenditure.
How much does the site get paid?
Either a fixed monthly rental, which is the simplest to administer and to report to residents or members, or a smaller base rental plus a share of the locker revenue generated at your site. The figure depends on the size of the bank, the site's footfall and which model you choose, so we quote it per site rather than publishing a rate we would have to qualify. Revenue-share statements are drawn from Stripe records so the basis of calculation is verifiable rather than asserted.
How much work does this create for our managing agent or facilities team?
None, by design. Users contact us directly — our details are on the bank and in every message the platform sends. We handle payments, access problems, reminders, overdue items and disputes. We attend site on a service schedule to test the hardware and keep the area tidy. You receive a monthly report you can drop straight into a council or committee pack without preparing anything.
Who is liable if something goes missing from a locker?
We carry the arrangement and the equipment insurance, and the platform log establishes which compartment was opened, by whom and when — which resolves the large majority of disputes on the spot. Limits and exclusions are set out in the agreement rather than left vague. A council is right to press on this before signing, and vague reassurance is how sites end up carrying risk they never agreed to.
What happens at the end, or if it simply is not working?
The pilot runs three months and either party can end it. Ongoing terms run for one year, auto-renewing, terminable by either party on one month's written notice. When it ends we remove the bank at our own cost and make good the space — including any floor fixing. We are equally willing to work under your standard licence or concessionaire terms instead of ours.
Can access be restricted to residents or members only?
Yes. Access rules are set per site and per bank, so a bank can be restricted to verified residents or members, opened to the public, or kept entirely unlisted. A site that prefers not to appear anywhere public can be excluded from our own materials too.
Does the managed model apply to all your products?
It applies well to parcel lockers, day-use member lockers, equipment lockers and anything where users pay per use or per month — because there is revenue for us to recover our cost from. It applies poorly to store-room shelving, filing cabinets and staff lockers, where nobody pays to use them. For those, buying outright is genuinely cheaper for you and we will say so rather than dress up a lease as a managed service.
Is buying not cheaper in the long run?
Yes, over a long enough period — that is the honest trade-off and we would rather state it than have you work it out later and feel misled. Buying wins on total cost over five years or more. The managed model wins when you have no capital approval, when you want to trial the idea before committing, or when you would rather one supplier be accountable for the whole thing than own an asset you now have to maintain.